Yes. Redochre is an Indian company and his signature retail outlet store nestled in the heart of Southern Avenue, Kolkata in India.
The Registered office and its signature outlets is located at 121/1, Southern Ave, opp Nazrul Mancha, Kolkata-700029.
You can buy it from our signature retail outlet store located 121/1, Southern Ave, opp Nazrul Mancha, Kolkata-700029 and online through our designated website (www.redochreindia.com)
Yes, we can buy our products from our website, www.redochreindia.com
Browse our website and add the items you wish to purchase to your cart. Proceed to checkout, where you’ll be prompted to enter your shipping address and payment information. Once your order is confirmed, you’ll receive a confirmation email.
We accept [List all payment methods, e.g., Visa, Mastercard, American Express, PayPal, UPI, Net Banking, Cash on Delivery (Only applicable in domestic location)].
Shipping costs vary depending on your location and the weight of your order. You can view the shipping cost at checkout before completing your purchase.
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.
Our estimated delivery time is 5 to 7 business days for domestic and 7 to 10 business days for international. However, delivery times may vary depending on your location and external factors. You can track your order using the tracking number provided in your shipping confirmation email. For customized product the time taken to prepare and dispatch the product may differ based on the product itself.
Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
If you need to change or cancel your order, please contact us as soon as possible at [email address] or [phone number]. We will do our best to accommodate your request, but we may not be able to make changes if your order has already been processed or shipped.
If your order arrives damaged or incomplete, please contact us immediately at support@redochreindia.com or [9830932856] with photos of the damaged item(s) or a description of the missing item(s). We will arrange for a replacement or refund as quickly as possible.
To initiate a return or exchange, please contact us at support@redochreindia.com or 9830932856 within 2 days of receiving your order. We will provide you with instructions on how to return the item(s).
Terms and conditions apply and are on case basis regarding the charges applied on return of shipped items, for such queries please reach us at support@redochreindia.com
Once we receive your returned item(s) and we complete our inspection of the same we will process your refund within 7 to 10 business days. The refund will be credited to your original payment method.
Our size chart can be found on each product page, usually near the size selection dropdown.
You can contact us at support@redochreindia.com or 9830932856 with any questions you have about our products. We’re happy to help!
Care instructions can be found on the product label and product description.
You can create an account by clicking on the “Sign Up” or “Register” link on our website and following the instructions.
Click on the “Forgot Password” link on the login page and follow the instructions to reset your password.
Yes, we take the security of your personal information very seriously. We use industry-standard encryption methods to protect your data.
You can contact us by email at support@redochreindia.com or by phone at [phone number]. Our customer service hours are [Days and Times].
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